cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Windmill3
New member
1 0 0 0
Message 1 of 2
174
Flag Post

Photo copying problem

HP Recommended
ENVY Photo7830

ENVY Photo 7830 Printer

 

All photo copies appear as a series of parallel narrow lines filling the the whole A4 sheet

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
17,646 17,628 975 835
Message 2 of 2
Flag Post
HP Recommended

@Windmill3

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/sk-en/document/ish_2281791-2076363-16

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation