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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Deskjet 2729 printer
Microsoft Windows 10 (64-bit)

Hi, I am using HP Deskjet 2729 printer. When i press on copy button, printer scans and gives an output print. But the print output is too small. I tried to log in to the EWS screen of the printer, but I couldnt find any settings related to copy. Please could anyone help on this issue?

 

Thanks.

3 REPLIES 3
HP Recommended

Hi,

Copying a page automatically resizes the output to the printable area of the printer, this is expected:

ShlomiL_1-1624292727695.png

 

Be aware that the bottom margin must match or exceed 12.7 mm, if your original exceed these margins it will be resized to the printable area of the printer, which doesn't include the bottom 12.7 mm:

https://store.hp.com/in-en/default/hp-deskjet-2729-all-in-one-printer-7fr54d.html

ShlomiL_0-1624292581340.png

 

Also, be sure to place the original correctly, facing down, with the head of the page aligned to the shown mark to place the original on the Flatbed glass (meaning, if the mark is to the left of the Flatbed glass as an example, the page should also be placed with its top side facing to this mark in the left)



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HP Recommended

Hi ShlomiL,

 

@ShlomiL

 

Thank you for your time in explaining. But, sorry this doesn't solve my issue. 

 

Just to redraft my issue for clarity

 

If I am trying to copy a page which is in size of A4, the print output which I get will be half the size of A4. The copy function is just not replicating the A4 size that is there in the flatbed scanner.

 

Kindly let me know if you have any queries.

 

Thanks

HP Recommended

Hi ShlomiL,

 

@ShlomiL

 

Thank you for your time in explaining. But, sorry this doesn't solve my issue. 

 

Just to redraft my issue for clarity

 

If I am trying to copy a page which is in size of A4, the print output which I get will be half the size of A4. The copy function is just not replicating the A4 size that is there in the flatbed scanner.

 

Kindly let me know if you have any queries.

 

Thanks

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