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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Printer issue

HP Recommended
HP Office Jet Pro 8600

The command center screen is opaque and next to impossible to see any choices.  The printer works when given a command by the computer but un able to make copy because I cannot read screen.  

We ordered a replacement part but part did not fit my printer.  Have been told the part is unavailable but not by HP

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mydogGwyn5, Welcome to HP Support Community!

Chances are that the display has gone bad. I appreciate your efforts in trying to fix it.

 

If the printer part is not available we cannot do much, I'd suggest you use the scan feature instead of copying and the same can be printed.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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