Printer not printing to actual suze

[The-quilting_1]

I have a HP desk jet 3760

i need paper templates for accurate sizing this printer is printing smaller than actual size

help!

[Sneha_01]

Hi @The-quilting_1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 3760 is printing documents smaller than their actual size, it’s important to address both the printer settings and any potential issues with paper templates. Here’s a guide to help you ensure accurate printing:

**1. Check Printer Settings

On Your Computer:

For Windows::

• Go to File > Print in the application you’re using (e.g., Word, PDF reader):
  • Choose your HP DeskJet 3760 from the list of printers:
  • Click on Printer Properties or Preferences.:
  • Check that the paper size matches the paper loaded in your printer (e.g., A4, Letter).
  • Look for options related to scaling or page sizing (e.g., Fit to Page or Actual Size). Ensure that Actual Size or None is selected to avoid automatic scaling:
  • Save your settings and print the document.

For macOS:

• Go to File > Print.:
  • Choose your HP DeskJet 3760.
  • In the Print Settings dialog, select the correct paper size.
  • Ensure Scale is set to 100% or None.:
  • Save your settings and print the document.

**2. Check Printer Settings on the Device

• Printer Control Panel:
  1. On the HP DeskJet 3760 control panel, navigate to Setup or Preferences.Verify the paper size settings are correctly set to match the loaded paper (e.g., A4, Letter).Ensure that there are no scaling settings enabled.

**3. Check Paper and Template:

1. Make sure you are using the correct paper size for your print job. For instance, if your document is A4 but the printer is set to print Letter-sized paper, the print might be scaled down.
2. Confirm that the paper loaded in the tray matches the paper size set in the printer settings.

Paper Templates:

1. For accurate printing, you may need to use templates that match the paper size and format. You can create or download paper templates for specific sizes.
2. Printable Templates:
   • PDF Templates: Search for printable templates for A4 or Letter size on sites like Template.net or Microsoft Office Templates.
   • Microsoft Word Templates: Use pre-designed templates in Microsoft Word that match your paper size.

**4. Perform a Printer Calibration:

1. Some printers offer a calibration or alignment feature to ensure accurate printing. Check the printer’s control panel or HP Smart app for any calibration options.
2. Follow the instructions to calibrate the printer.

**5. Update Printer Drivers and Firmware

• Drivers and Firmware:
  1. Ensure that you have the latest printer drivers and firmware installed. Visit the HP Support website to download the latest updates for your HP DeskJet 3760.Install any updates and restart your printer.

**6. Print a Test Page

1. Print a test page to verify the settings. Go to the printer’s Setup menu and select Print Test Page if available.
2. Check if the test page prints to the correct size.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support