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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
ToniaA
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Message 1 of 2
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Printer office jet pro 8710-Copy and page is all black

HP Recommended
HP 8710

I have never been able to make copies with my printer.  I turned the machine office for 30 sec and plugged back in( it a wall outlet) and it’s still making black copies.  Please can someone help?  

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greenturtle
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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Are you able to do a scan? Is it all black as well?

 

if it is, then the scanner is defective.

 

Thanks.



I am an HP Employee
Although I am speaking for myself and not for HP.
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