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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-29-2022 11:52 AM - last edited on ‎08-30-2022 05:26 AM by Retired

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

I am requesting a number to get support. I need to print and scan docs

Category:
2 REPLIES 2

‎08-30-2022 06:35 AM

HP Recommended

Hi @Sstwitty

 

Welcome to the HP Support Community. 

 

I understand that you are looking for support on print and scan docs.  I'd like to help!

What is the exact issue you are facing? Are you not able to print or scan?

Are you getting any errors?

 

What device are you using to print or scan? with a Windows computer, Mac, Android, or iPhone?

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Let me know.

Nal_NR-Moderator
I am an HP Employee

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‎08-31-2022 06:43 AM

HP Recommended

Hi @Sstwitty,

 

We did not hear from you. Are you still looking for assistance? Let us know.

Nal_NR-Moderator
I am an HP Employee

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