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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 2620 All-in-One Printer
Microsoft Windows 10 (64-bit)

When my HP 2620 stopped copying, scanning and faxing, I performed all the recommended events to try and restore it, but it failed. After removing and reinstalling the software and drivers I ran the HP fax and scan Doctor and I received an error which stated that the scan driver was not making contact with my PC. I had the latest drivers installed, but tried to run the driver update, but it failed. I don't know where to go from here. I have a HP desktop with Win10 OS

 

 

Dan E. Jones
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