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‎11-13-2022 06:07 PM - edited ‎11-13-2022 06:12 PM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer

I have the HP Envy 6055 all in one printer.  I am unable to connect the printer to my Mediacom network.  Mediacom can't help me.  Mediacom advised me that it is an HP issue. Please help!!

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2 REPLIES 2

‎11-13-2022 07:17 PM

HP Recommended

@Ellen63 

 

Please use the following Guide

 

            https://support.hp.com/us-en/printer-setup/hp-envy-6000-all-in-one-printer-series/29256672/model/301...

 

Regards

BH
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‎11-14-2022 04:15 PM

HP Recommended

Thank you for your help.  I tried the solution you suggested, but it still won't connect to the network.  Do you have any other suggestions? 

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