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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-05-2023 12:27 AM

HP Recommended
Product: hp Pro MFP M426FDN

Hello friends
I have an hp Pro MFP M426FDN printer, which has no problems with printing, but for scanning and copying, the unit scanner scans from a little ahead, as you can see in the picture, please guide me about this problem.
At the same time, I even tried to open the scanner and manually pulled the unit back to the original position, but again after closing and turning on the printer again, the scanner unit moved forward.

۲۰۲۳۰۶۰۴_۱۷۵۰۰۲.jpg

 

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