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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-06-2023 05:13 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Using ENVY 5544 and can scan to mac but cannot save as pdf - file is empty, Any help appreciated

Category:
1 REPLY 1

‎01-11-2023 06:35 AM

HP Recommended

Hi @BEC882,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP ENVY 5544 Printer wherein the scanned image cannot be saved in pdf format.

 

Please follow the steps listed below:

- On your Mac, open the document you want to save as a PDF.

- Choose File > Print.

- Click the PDF button or click the down arrow  to open the PDF pop-up menu, then choose Save as PDF.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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