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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Problem with the camera of the 3D scanner

HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

there is a message that the camera is not connected properly to the computer. My laptop is ACER SPIN5 and it has 2 USB3 ports. I connect the camera to one of the USB3 ports but it does not work. 3D SCAN.jpg

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HP Recommended

Do you have an externally powered USB hub to try? Some USB ports may not provide enough power to the scanner.

I am an HP employee
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