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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Microsoft Windows 10 (64-bit)

I have a HP MFP M225dn laser printer with fax capability.
Have a landline telephone service with normal voice service and I just added fax service with distinctive ring. Have not not received the telephone cable and splitter from Amazon yet to connect the printer to the phone line.

 

While I'm waiting, I have some questions about faxing on a distinctive ring line.

1. Assume the printer's fax answers the distinctive ring (double ring) and a fax transmission is being received. If someone calls our regular phone line (single ring), what normally happens?

 

2. Assume I'm sending the fax to someone and the fax transmission is in progress. If someone calls our regular phone (single ring), what normally happens?

Thanks.

1 REPLY 1
HP Recommended

If both lines share the same phone # then the caller will receive a line busy tone while the fax is in use ( sending or receiving)




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