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10-06-2020 11:47 AM - edited 10-24-2020 03:54 AM
Since applying the recent urgent firmware update, my scanner is behaving strangely.
Using Windows 10, OSX or iOS app, the results are the same.
When I scan a page, the image has random black or deep coloured areas. Generally, the right hand side is now always incorrect.
If I repeat the scan, making no changes to settings or document, the results are different every time.
An example scan of a blank page is shown above. Other scans have black boxes everywhere, sometimes covering almost all the page.
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