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‎03-15-2021 06:25 PM - last edited on ‎03-19-2021 08:40 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: **https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Warranty-expired-and-printer-is-not-working/m-... **

 

My black isn't printing either. I will never purchase another hp again. I have never had so many issues as I do with this printer. 

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2 REPLIES 2

‎03-20-2021 03:02 AM

HP Recommended

@StacyM71, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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‎03-20-2021 08:11 AM

HP Recommended

Thank you. I should say I opted out of hp ink. I print way too much for that nonsense. 

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