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‎02-10-2021 07:28 PM - edited ‎02-10-2021 07:29 PM

HP Recommended

HP Envy 4500 Printer.  The above did not work for me.  My Product Update says I have all the latest updates.  I still can't copy.  I'm desperate for help.

 

Thank you,

LadyCub

1 REPLY 1

‎02-11-2021 10:44 AM

HP Recommended

@LadyCub

 

If the steps I shared didn't do the trick, it would confirm a hardware malfunction and you may want to contact support to check the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

You have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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