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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@nsmart 

 


@nsmart wrote:
Product:  ?
Operating System: ?

I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?


 

There is one way to find out --

You need to know your printer model (not provided)

AND

Your printer needs to have a built-in Fax as part of the printer hardware

AND

The fax needs to support forwarding received faxes to a phone number

 

Fortunately, though we cannot help track down an "unknown" printer, you can do this and find the information you seek

 

If the printer includes working Fax hardware,

The user manual for the printer will have a full chapter on how to use the Fax, including any supported Digital or forwarding options.

 

Open  Product Home - Printers

Find and open your printer's support website

 

Open Category Setup & User Guides

Find and open the user guide > Find and Read the Chapter on Fax

 

No Fax chapter?

Printer does  not have a built-in Fax component.

 

In this case, you'll need to find an electronic eFax service that includes the ability to Receive faxes.

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

5 REPLIES 5
HP Recommended

@nsmart 

 


@nsmart wrote:
Product:  ?
Operating System: ?

I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?


 

There is one way to find out --

You need to know your printer model (not provided)

AND

Your printer needs to have a built-in Fax as part of the printer hardware

AND

The fax needs to support forwarding received faxes to a phone number

 

Fortunately, though we cannot help track down an "unknown" printer, you can do this and find the information you seek

 

If the printer includes working Fax hardware,

The user manual for the printer will have a full chapter on how to use the Fax, including any supported Digital or forwarding options.

 

Open  Product Home - Printers

Find and open your printer's support website

 

Open Category Setup & User Guides

Find and open the user guide > Find and Read the Chapter on Fax

 

No Fax chapter?

Printer does  not have a built-in Fax component.

 

In this case, you'll need to find an electronic eFax service that includes the ability to Receive faxes.

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you so much. This helps!

HP Recommended

@nsmart 

 

You are welcome.

 

If you need more specific help, tell us the printer model and what you are using (for example HP Mobile Fax).

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

I need to receive incoming fax and need a fax number my printer serial number is [Personal Information Removed]

HP Recommended

To those reading: 

Please remember >> NO private information in your message.

No serial numbers! 

No phone numbers!

No email addresses!

No home addresses!

No photos or names of friends, family, colleagues!

Thanks for keeping yourselves safe.

 

@Tacarsha 

 

Your DeskJet printer does not include Fax hardware -- there is not a fax built into your printer.

The answer for Mobile Fax applies to your situation.

Read your user manual --

User Guide > Page 61

 

Mobile Fax -- at this writing --  cannot be used to Receive fax.

 

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

-- HP Mobile Fax – The Never-ending Trial –

HP Mobile Fax trial period might refuse to provide service after a two-year period

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4175e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.