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HP Office Jet Pro 8710 Scanner

Does anyone know how to reset the PIN for the scanner for the HP Office Jet Pro 8710 All-in-One-Printer scanner?  For the life of me, I can't remember it.  Thanks.

1 REPLY 1
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@LCals

 

Welcome to HP support community.

 

Which pin do you want to reset on the printer?

How are you trying to scan, from the computer or from printer?

Could you please share the screenshot of the page where you are trying to reset the pin?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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