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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
G4010 ScANJET
Microsoft Windows 10 (64-bit)

After several years I want to start my Scanjet G4010 again. But to scan Slides and Negatives it seems I need a special software from HP but all Links a incorrect.

 

I think the scanner still runs, but the standard scan software doesn't hanclle slides or negatives.

1 REPLY 1
HP Recommended

WIN7 or earlier, scanning negatives is not supported in later OS.




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