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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
All-in-One HP DeskJet 2723e

HI
I have a problem with the scan that has a 3/4cm black band always in the same position. This happens regardless of the PC or phone application.
Thank you.
HP DeskJet 2723e All-in-One     SCAN PAGE2023-02-18_161735.jpg

1 REPLY 1
HP Recommended

Hi @GiusTop 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing scanning issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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