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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-18-2021 08:30 AM

HP Recommended

Hi I am connected wireless to my printer from my laptop

i am trying to scan a document and send to my email but i can not select where i want the scanned image to go to 

 

Category:
1 person had the same question
1 REPLY 1

‎01-19-2021 12:39 AM

HP Recommended

Are you connected with wifi direct or through a wireless network? I think you have to go to EWS (machine IP in a browser) and configure destination, or maybe there's a software that could help you do that. Try downloading the full installation for machine and see where that gets you.

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