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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hello community

 

I have a question and hope you can help us.

 

We have a HP Digital Sender Flow 8500 fn1 and fn2 scanner and use the scan to folder function. The scan folder is published on a Storage System with CIFS.

 

Now we would like to activate SMB Signing and Encryption on our storage. But if we do this, scan to folder isn't working anymore.

 

Does anybody knows, which SMB Version this two models supports? Neither in de specifications nor in the users manual ist SMB mentioned.

 

Thank you and kind regards,

Patrick

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