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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Saving digital fax to folder in cloud

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HP Envy 7855
Microsoft Windows 7 (64-bit)

Can the HP Envy 7855 receive digital fax to a folder in cloud so it can be viewed anywhere?

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Hi @Lbm456,


I'd like to help!


HP Digital Fax can automatically save incoming faxes to your computer, a folder on the network, or forward them to an email account. This feature helps save paper and ink as an alternative to printing faxes and can provide access to faxes when away from the printer. A traditional phone line (landline) connection is required to use HP Digital Fax.



Run the Digital Fax setup tool

Run the guided HP Digital Fax Wizard or Digital Fax Archive tool in the HP software to set up Digital Fax.


Available options during setup vary by printer model and how it connects to the computer. USB-connected printers can save faxes to a local folder only. Network-connected printers support saving to a folder on the network and fax to email.

Run from Windows

Search Windows for your printer model name and number, and then click the name in the search results. Depending on your printer, HP Printer Assistant or HP Solution Center opens.

  • In Printer Assistant, click the Print, Scan & Fax tab, and then click Digital Fax Setup Wizard.

  • In Solution Center, click Settings > Fax Settings > More Fax Settings > Digital Fax Setup.

Follow the on-screen instructions for the selected setup type. To see if your printer supports additional Digital Fax options, look in the Fax or Setup menus on the printer control panel.

Digital Fax Setup Wizard in HP Printer Assistant


You may refer to the document - Use HP Digital Fax to Receive Faxes to a Computer or Email


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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