Scan Shortcut setup for 9120

[TerryPoe]

I had the 9010 HP OfficeJet Pro and had a scan shortcut pinned to my computer screen and now have new HP OJP 9120e  and it will not let me set it up.  I would scan and then directly email docs that were scanned.  Not letting me do that with new printer/scanner.  Thoughts???  Thanks!

[Raj_05]

Hi @TerryPoe,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To set up a scan shortcut for your new HP OfficeJet Pro 9120e, follow these steps.

Install HP Smart Software:

• Ensure you have the HP Smart app installed on your computer. You can download it from the Microsoft Store or HP’s official website.

Add Your Printer:

• Open the HP Smart app and add your OfficeJet Pro 9120e if it’s not already added. Click on the “+” icon and follow the on-screen instructions to add your printer.

Configure Scan to Email:

• In HP Smart, go to the “Printer Settings” or “Manage” section.
• Look for “Scan” or “Scan Shortcuts” and select it.
• You might see an option for “Email” as a destination. If not, you can create a new scan shortcut.
• To create a new scan shortcut, click on “Create Shortcut” or “Add Shortcut” and then select “Email” as the destination.
• Enter the necessary details for your email configuration. This may include entering your email address and SMTP server settings if required.

Create Desktop Shortcut:

• Once the scan shortcut is set up in HP Smart, you can pin it to your desktop for quick access.
• Look for the newly created scan shortcut in HP Smart. There should be an option to “Pin to Desktop” or “Create Shortcut.”
• Follow the prompts to create a shortcut on your desktop.

Test the Shortcut:

• Open the scan shortcut from your desktop and test scanning a document to ensure it works correctly and sends the scanned document to your email.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support