Scan a document

[JDionne4310]

I have a document on the glass on my printer.  I want to scan it into my computer and save it to a file folder.  How do I scan the document?

[VikramTheGreat]

Hi @JDionne4310,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Scanning a document from your HP printer to your computer and saving it to a folder is a straightforward process, and I’ll walk you through it step by step.

Step-by-Step Instructions (Windows)

1. Place the Document
   • Lift the scanner lid.
   • Place your document face down on the glass, aligning it with the guides (usually marked near the edges).
      
2. Open HP App
   • If you haven’t installed it yet, download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
   • Open the app and select your printer.
      
3. Start the Scan
   • Click Scan > Scanner Glass.
   • Choose Document or Photo depending on what you're scanning.
   • Adjust settings like resolution, color, and file type (PDF or JPEG).
      
4. Preview and Save
   • After scanning, you’ll see a preview.
   • Click Save or Share.
   • Choose Save to File and select the folder on your computer where you want to store it.
      

Step-by-Step Instructions (macOS)

1. Use HP Smart or Image Capture
   • Open HP Smart or Image Capture (built-in app).
   • Select your printer and choose Scan.
      
2. Scan and Save
   • Choose Flatbed as the source.
   • Click Scan, then Save to your desired folder.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat