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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP ENVY Photo 7858 All-in-One Printer

Up until yesterday I was able to scan from the printer into the computer.  I began receiving this error message yesterday.  This was through HP Smart scan software.  The printer is through a cable and has worked up until now.  I could still scan through HP scan software.  Did a driver update this morning.  Problem is still there.  Appreciate any help.  Brian

 

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