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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Scan from HP Priner 6962 panel to iMac. Used to work and now doesn't

HP Recommended
HP OfficeJet6962
macOS 10.15 Catalina

I recently had our iMac hard drive replaced, I reinstalled the HP printer OfficeJet 6962. Everything works from the computer side, but we also like to use the panel feature to scan from printer to computer. It will not locate the computer. Tried everything that I know of. Please help. Thank you. 

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HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Scan menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer and HP Easy Scan:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



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