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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet 3830 All-in-One Printer

I need to scan from Office Jet 3830 to my Chromebook?

1 REPLY 1
HP Recommended

Hi @Lola26,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To scan from your Office Jet 3830 printer to your Chromebook, you can follow these steps.

 

  • Prepare Your Printer: Ensure that your Office Jet 3830 printer is powered on and connected to the same Wi-Fi network as your Chromebook.
  • Open Chromebook Settings: Click on the time in the bottom right corner of your Chromebook screen to open the system menu. Then, click on the gear icon to open the Settings menu.
  • Access Advanced Settings: Scroll down and click on "Advanced" to reveal additional settings.
  • Printing: Under the "Printing" section, click on "Printers".
  • Add Printer: Click on "Add Printer". Your Chromebook will search for available printers on the network.
  • Select Your Printer: Once your Office Jet 3830 appears in the list of available printers, click on it to select it.
  • Add Your Printer: Click on "Add" to add your printer to the Chromebook.
  • Scan from Printer: Place the document you want to scan on the scanner bed of your Office Jet 3830.
  • Initiate Scan: On the printer's control panel, locate the scan button or menu. Press it to initiate the scanning process. Follow any on-screen prompts to adjust settings such as scan resolution, color mode, etc.
  • Retrieve Scan on Chromebook: Once the scan is complete, you should be able to access it on your Chromebook. Typically, it will be saved in the default location for scanned documents.
  • Check Downloads Folder: Often, scanned documents are saved in the "Downloads" folder on your Chromebook. You can access this folder by opening the Files app from the app launcher.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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