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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How do I scan using hp5255e

1 REPLY 1
HP Recommended

@hllewis430 

 

Welcome to the HP Community --

 

Product / Printer Model:   HP DeskJet 4255e All-in-One Printer  

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  How to Scan

 

Scanning operations are similar on this model to that of using other similar type printers.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

The method(s) you use depend on your device (computer, tablet, phone).

 

For example, there multiple scan apps and software available when using a supported version of Windows.

 

Example - HP Smart - Windows - Scan - Photo - Save

HP_Smart_Win_Scan_Photo_Save_4HP_Smart_Win_Scan_Photo_Save_4

 

=================================

 

When you might notice a difference is when you try to print the content you have scanned and saved.

 

Pay attention to your print job setup.

 

 

=====================================

Reference - Printer - Margins

 

-----------------------------------------------------------------------------

Important

 

DeskJet printers do not support Borderless

and

DeskJet printers require a larger margin along the bottom edge of the paper

 

These limitations impact how content is printed on paper.

 

This DeskJet printer requires a larger margin along the bottom edge (1/2 inch).

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

 

 

Create your original document with 12.7mm ( 1/2 inch ) margins.

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

  HP DeskJet 4255e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.