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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have an Officjet Pro 8600 (N911a) and am running OS 10.14.2 Mojave). I am not able to call for multiple scanned pages to be placed into one folder. That option does not appear on my screen (as it does in the example HP uses). Right now I can scan multiple pages, but Easy Scan places them into multiple folders - not what I want. Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Desiertohombre

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

In order to save multi-page documents or a collection of photos into a single file, we have to save them as PDF. Here is how to do it:

1.) Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder.

 

4.) Click Done, click Scan. Wait for the scan to complete.

5.) Click Send and then select Folder...

 

6.) Click Format and select PDF.

 

7.) Check the box "Save all items to a single file."

Select PDF format and checkbox to save into a single file

 

8.) Click Save

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Desiertohombre

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

In order to save multi-page documents or a collection of photos into a single file, we have to save them as PDF. Here is how to do it:

1.) Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder.

 

4.) Click Done, click Scan. Wait for the scan to complete.

5.) Click Send and then select Folder...

 

6.) Click Format and select PDF.

 

7.) Check the box "Save all items to a single file."

Select PDF format and checkbox to save into a single file

 

8.) Click Save

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

HP Recommended

Worked perfectly! The upgrade to OS Mojave blew out my old HP link for the Officejet Printer and I had to load HP Easy Scan. Couldn't intuitively figure out how to scan multiple pages into one document...and what I read online wasn't getting the job done. So thanks to the Support Community, I'm back in business. Great support!!

HP Recommended

@Desiertohombre

 

You are welcome 🙂

If you need any help, feel free to reach out to us.

Have a great day!

Senan6806


I am an HP Employee

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