• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Envy 7155
macOS 10.12 Sierra

We purchased this all in one printer so that we would not have a printer & a GREAT Cannon scanner. The ONE requirement I said I wanted was to scan multiple images (photos) at one time and have the scanner detect separate images. Now I am NOT happy with our brand new purchase.

This question was posted back in April with and answer that DID NOT work for the individual.

I want a scanner that works and saves separate jpgs.

3 REPLIES 3
HP Recommended

@LouMac0924

 

I reviewed your post and I understand that you want to scan multiple images at once and save all of them separately.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can scan multiple images at once. You will get an option to select if you want to combine all the photos or save it individually.

 

If you want the scanned images as a single file, make sure you select the save all items to a single file check box.

 

Refer to the below article for more information.

 

https://support.hp.com/in-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073...

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

The_Fossette
I am an HP Employee

HP Recommended

Hello - no, the proposed solution does NOT work. The HP Smart application allows me to click on "Detect Edges" but that does not distinguish separate images. The work around I found is to open up my Mac's system preferences selecting Printers & Scanners and then selecting the printer and scanning from there. I can select detect separate images here, and that works.

HP Recommended

@LouMac0924

 

Thank you for the update.

 

I think it is a software limitation.

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.