Scan "long page" from Officejet 8020

[LXXLXX]

I want to scan a long page (375 mm - more than max standard 356 mm ) on my OfficeJet Pro 8020 All-In-One to PC.

I am using "HP Smart" software.

Previous HP apps  (HP Document Scan) had/have  the option of of adding Long Page (and Extra Long Page) to the scan profile

Is it possible to perform Long Page document scan using HP Smart?  Is there an editable scan profile on HP Smart? If not, is it possible to install HP Document Scan and from where? Is there another way to perform Long Page scanning on the OfficeJet 8020?

[Sneha_01]

Hi @LXXLXX,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To scan a long page (375 mm) with your HP OfficeJet Pro 8020 using the HP Smart software, follow these guidelines:

Using HP Smart for Long Page Scanning

HP Smart software does not natively support scanning pages longer than the standard sizes (e.g., 356 mm). The HP Smart app typically has a set of predefined scan sizes and doesn’t offer as much customization for scanning long or extra-long pages.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[LXXLXX]

Is there another app for Windows 10 which supports Long Page scan on HP Pro 8020?

[Sneha_01 · Accepted solution]

Nope 🙂