Scan settings not in HP Smart App

[cammeo2]

OfficeJet Pro 9010 printer: I used to have the HP Printer Assistant on my old Windows 10 (home) laptop. That had great scanning options including one where i could choose if my scans could be separated into multiple pdfs. That saved me a ton of time since i didn't have to scan each one individually. My new computer is Windows 10 (pro) and I couldn't find the option to just download the 9010 driver, i had to download the HP Smart App. Well, the Smart App has virtually NO settings/options for scanning! How can i get those scanning options back?? Do i need to install something else or change the settings somewhere in the Smart App?

[Dragon-Fur · Accepted solution]

@cammeo2 

You want to install the Full Feature Software / full driver printer software.

Note:  Your printer supports using Easy Start to install the full driver.

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer 

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[cammeo2]

Thank you so much! That worked!!