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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Example: iMac
macOS 11.0 Big Sur

Installed my new HP 9018e All-in-One office inkjet. Impossible to get the Scan to email function work with my "geemail" address.

Called HP Tech Service after reading too many posts. They were superb and helpful. Simple solution if you can't make your"geemail" address work for the scan option;

Go to your"geemail" account,

Choose the "Security" option on the left hand side

Scroll down to "Less Secure Apps Access",

ENABLE the "Allow less secure apps" . 

Test and try your Scan to email option again and it should work.

Works like a dream. 

Thanks HP Tech support! Great job.

1 REPLY 1
HP Recommended

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