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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
hculp
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Message 1 of 4
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Scan to...Setup on 4500 series

HP Recommended
Dell
Microsoft Windows 10 (64-bit)

My printer/scanner won't scan.  I ran the diagnostic tool and got a front panel error.  The solution said go to settings, scan settings, scan to ... setup.  I don't have that option.  When I go to settings, scan settings, the options I have are scan picture settings, scan document settings, scan preferences, and button settings.  How do I get to scan to ... setup?

3 REPLIES 3
ShlomiL
Level 17
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Message 2 of 4
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HP Recommended

You should select the Button settings, from there you should see the scan shortcuts list or access the Scan To Setup option.

 

Shlomi



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hculp
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Message 3 of 4
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HP Recommended

The scan to setup option is not listed.  I see the scan shortcut list.  What do I choose from there?

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hculp
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Message 4 of 4
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HP Recommended

That didn't work.  Any other suggestions?

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