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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Niccimax
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Message 1 of 4
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Scan to email not working

HP Recommended
HP OfficeJet Pro 9020

I am trying to set up "Scan to email" and I keep getting the same error message:

Configuration

Network error. Check the printer's network connection and try again.

Click "OK" to go back.

What am I doing wrong!?

3 REPLIES 3
ShlomiL
Level 17
Level 17
33,791 15,022 5,685 13,505
Message 2 of 4
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Hi,

Please clarify what email service do you use, and what settings are being used to set up the feature (e.g. SMTP Server, SMTP Port, SSL/TLS)

 

Shlomi



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Niccimax
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Message 3 of 4
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HP Recommended

I am trying to use setting up with **bleep**.

SMTP Server:  smtp.**bleep**.com
SMTP Port:  465
SSL/TLS - I am unsure what this means?

I entered my email and password under "server requires authentication"

I went into my **bleep** and turned off 2 step verification

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ShlomiL
Level 17
Level 17
33,791 15,022 5,685 13,505
Message 4 of 4
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HP Recommended

Due to spammers mail domains are censored, Did you refer to G Mail?



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