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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
ask3tL
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Scan to email works but not reaching my In Box

HP Recommended
HP Laser Jet Pro MFP M283fdwExample: Pavilion 6530
Microsoft Windows 10 (64-bit)

Can anyone tell me pl what changes, if any, I must make in my MS 365 account (I am Administrator) to allow users to receive scans to email from the HP Laser Jet Pro MFP M283fdw? The scanner seems to be properly configured as a 'Test & Save' says that the scan/email has been sent. I suspect the problem may be the MS need for 2FA and/or SMS...but I'm not a techie. I can pull a scan from the scanner to my laptop, but the scan to email never arrives. Thank you.

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ask3tL
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Awesome! Steps easy to  understand and follow and DNS host also helpful in changing nameserver records. Thank you for your prompt help.

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Repairatrooper
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Check this article from Microsoft: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-dev...

 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ask3tL
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HP Recommended

Awesome! Steps easy to  understand and follow and DNS host also helpful in changing nameserver records. Thank you for your prompt help.

View solution in original post

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