Scan to email.

[810misty]

I’m all of a sudden unable to scan to email. I get an internal error when I hit the scan to email button.  The actual scanner is working fine but I have multiple pages and need to use the top feeder. Any ideas on how to fix it?

[Rainbow23]

Hi @810misty,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) on the unit. If possible, get back to us with the snapshot of the error message.

Take care and have a great day ahead.