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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 5230 All-in-One Printer
macOS 11.0 Big Sur

When scanning a photograph which covers most of the scan surface I get 4 strips rather than one image.  In other words, in a landscape picture, the resulting scan is in 4 parts:  the foreground and three strips comprising the cloudy sky!  Any solution?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ignore my last request for help. I figured it out!  In the Easy Scan software program I had to go to Edit Settings and remove

the Crop to: Item Bounds  and modify it to Crop to: None.

 

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1 REPLY 1
HP Recommended

Ignore my last request for help. I figured it out!  In the Easy Scan software program I had to go to Edit Settings and remove

the Crop to: Item Bounds  and modify it to Crop to: None.

 

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