Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Scanjet 200 error message

HP Recommended
Microsoft Windows 10 (64-bit)

I have a Scanjet 200 flatbed Scanner. Everything was working fine the other day but currently, whenever I try to scan, an error message comes up. 

If I press the physical button then this error comes up Scanjet error 1.jpg


If I click on Troubleshoot this problem then, this error follows up. 


Scanjet error.jpg


I can scan but the only format I can scan is in JPEG or Tiff. If I try to scan in PDF through the physical buttons, the scan works fine but the resulting file does not open and gives me an error message which say " This file is corrupt "


Please Help. I am not able to find anything online related to this. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation