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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-30-2020 12:56 PM

HP Recommended
Product: HP Laser MFP 137fnw
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

I don't find drivers for Twain for my product and i don't even find HP Printer Assistant - can you help me with that?

 

Is there posible to scan two-sided? 

 

 

6 REPLIES 6

‎04-30-2020 02:10 PM

HP Recommended

@Jesenicnik 

 

Full Solution / Full Feature Software

HP Laser MFP 130 Printer series Full Solution Software and Drivers

  • Download-save the software installation package to your computer
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator”
  • After the software is installed, Restart the computer and log in

After the software is installed, the Printer Assistant shortcut icon named for your printer will be shown on your Desktop

General Example

Printer_Assistant_Shortcut_Icon_on_DesktopPrinter_Assistant_Shortcut_Icon_on_Desktop

 

=========================================================

Firmware

 

Consider installing the printer Firmware

READ (when provided) all information and instructions before installing the firmware

If / After the firmware is installed, Restart the computer and log in

 

Reminders

  • Firmware is normally updated after the printer software is installed / functional.
  • Firmware does not have to be updated if you change computers.
  • Firmware does not have to be updated when you reinstall the printer Software.

=========================================================

 

Mobile Options here:

iOS Here

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - List of printers and supported applications

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

 

=========================================================

 

Install - HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the search. 

For example,

Category Printers and All-in-Ones > Install, Setup, Drivers

  • Select your Video

 

=========================================================

Data / Specs

 

Datasheet (English)

Input modes    Front-panel copy, HP MFP scan software, user application via TWAIN or WIA

Twain version   Version 1.9

 

Specifications

 

 

 

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Laser MFP 137fnw

 

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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‎05-02-2020 03:34 PM

HP Recommended

Thank you very much for the answers. I'm going to try with this and let you know, if it's OK. 

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‎05-06-2020 12:50 PM

HP Recommended

Hello.

 

I installed software, as described. But I don't get Printer Assistant, only Support Assistant. 

Does even exist for this model?

 

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‎05-06-2020 12:57 PM

HP Recommended

@Jesenicnik 

 

Wow, I don't even know how you get the HP Support Assistant installed using this information.

 

Full Solution / Full Feature Software

HP Laser MFP 130 Printer series Full Solution Software and Drivers

 

@Repairatrooper 

Any words of wisdom here?

Once again, Dragon is in trouble with a laser printer.. 😐

Thanks for any insight.

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

Was this reply helpful? Yes No

‎05-06-2020 02:48 PM

HP Recommended

Although not listed as supported I have used the Universal Twain Scan successfully with many pro products. 

Installation instructions here:https://support.hp.com/ca-en/document/c05300654

 

google: HP Universal Twain to find the download.

 

Ensure that WSD services are turned on on the printer or it will not detect properly.

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-01-2020 10:08 PM

HP Recommended

I would like to install HP smart scan 137fnw, on my laptop windows 7, is it possible?

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