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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-26-2024 04:05 AM

HP Recommended
Product: HP ENVY 5532 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi all apologies in the first instance as I am not technologically advantaged! I recently set out to scan about 20 documents, and then I saved them as PDF once complete. Unfortuneately when I came to open them in order to attach to an email I discovered that what were totally different documents when scanned, the following documents came out scanned exactly the same as the preceding documents even though they were different! Help please?! Kind Regards AitchB.

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