Scanner Outgoing Email connectivity issues

[TunaMaster53]

I can't seem to figure out the issue of username and password incorrect when I am trying to reestablish my connection with the SMTP server.

The username and password is correct, and every box necessary is checked and should have no issue.

Two-Factor authentication is turned off, login with phone is turned off, as far as I can tell there should be nothing preventing the scanner to access the server.

[Dragon-Fur · Accepted solution]

@TunaMaster53 

Welcome to the HP User Community.

Google has permanently switched off "Less Secure Apps".

Scan to Email – Two-Step Verification and App Password

Notice from Google

Less secure apps & your Google Account

This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google

Steps

Log into your Google Account

Open your Google Security Webpage

Next, if not done, Switch ON 2-step verification

Turn on 2-Step Verification

Next, Create / select an application and (then) create your app password

Sign in with App Passwords

Assign / set that new App Password in your Scan to Email profile as the password.

Save and Test

==================================================================

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Color LaserJet Pro MFP M277dw 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[TunaMaster53]

Hi @Dragon-Fur,

THANK YOU VERY MUCH FOR THE LINK TO THE VIDEO!!

I followed the steps and it resolved my issue 100%.

Much thanks

[Dragon-Fur]

@TunaMaster53 

You are welcome.

In spite of the notice from Google, this change did manage to sneak up on many people.

Glad it's working now.

Happy Scanning.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"