Scanner Problem Turn printer off and then on. If the problem is not fixed, the scanner component is

[Amorette]

How do I can copy

[Jerry_57]

Hi @Amorette,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It seems you're encountering an issue with your scanner, suggesting that a restart of the printer may be necessary. If the problem persists even after restarting, you may need to troubleshoot further. Here's a guide on how to make copies using an HP Scanner:
 

How to Make Copies with an HP Scanner

Load the Original Document:
 

• Place the document with the top edge forward in the scanner's insertion slot.
• Gently slide the document into the slot until it's pulled into the start position.

Select Copying Options:
 

• Open the Copy tab on the scanner's interface.
• Choose between Color or B&W (black and white) copying based on your document's type.
   

Set Copy Settings:
 

• Choose your Type of Original template from the available list.
• Adjust the Lightness to make the copy lighter or darker as needed.
• Set the Input Size, usually equal to the size of your original document.
• Determine the Output Size for your copy, which can also be scaled if necessary.
• Select the Paper Type best suited for your print job.
   

Finalise Copy Settings:
 

• Use the Quality button to adjust copy quality.
• For multiple copies, set the number of copies desired.
• Use the Scale function to determine copy size as needed.

Initiate the Copy Process:
 

• Press the Copy button to start copying.
• Optionally, use the Preview button to view a "What You See Is What You Get" (WYSIWYG) image of your copy before printing.

Abort or Reset:
 

• Use the Stop button if you need to cancel the copying process.
• Press the Reset button to clear settings and revert to default values.
  
  
  I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support