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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY 5530 e-All-in-One Printer
Microsoft Windows 11

I'm trying to scan my driving license and rather than scan the whole image, it's breaking the image down into its constituent parts; flag, photograph, text. How do I solve?

1 REPLY 1
HP Recommended

@Rollstar 

 

Welcome to the HP User Community.

 

If you are using HP Scan, Select a Page Size OTHER than Detect Photos

You can always scan a larger-than-needed area and then open the saved image file to edit / crop it.

HP Scan also provides a bit of scan then "Crop" editing which might be sufficient.

 

9025_HP_Scan_menu_JPEG_More_Image_All_59025_HP_Scan_menu_JPEG_More_Image_All_5

 

If you are using HP Smart,

The Basics / Example setup...

Open HP Smart

Click to Scan

Set Source to the flatbed / scanner glass

Uncheck "Detect Edges"

Select a Scan Area that encloses the content you want to scan  (for example 4x6 or larger)

Set the Preset to Photo

Scan

Edit the scanned content to Edit > Crop the size using "Custom" or an available selected size

Done and Save

 

 

 

General Examples

HP Smart - Windows - Scan > Scan Preset Photos

HP_Smart_W10_Scan_Photo_Screen_7HP_Smart_W10_Scan_Photo_Screen_7

 

HP_Smart_W10_Scan_Edit_Image_Set_10HP_Smart_W10_Scan_Edit_Image_Set_10

 

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 5530 e-All-in-One Printer series 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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