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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet Ink Advantage 4276 All-in-One Printer

Scanner is too bright even adjustment done in dpi

1 REPLY 1
HP Recommended

Hi @Mark122020, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

If the HP DeskJet Ink Advantage 4276 All-in-One Printer scanner is too bright even after adjusting the DPI, try the following steps to improve the scan quality:

Adjust Scan Settings in HP Smart or Software

  • Open HP Smart or HP Scan software.
  • Choose Scan and go to Advanced Settings (if available).
  • Look for Brightness & Contrast settings and lower the brightness.
  • If available, switch to Grayscale mode to see if it improves clarity.

Change Scan Format & Resolution

  • Try scanning in PDF instead of JPEG, as PDF handling can be different.
  • Reduce the DPI to 200 or 300 (too high DPI can cause excessive brightness).

Check for Firmware & Driver Updates

  • Go to HP Support and update the firmware and drivers for the printer.
  • Ensure you are using the latest version of HP Smart or HP Scan software.

Try a Different Scanning Software

  • Use Windows Fax and Scan (Windows) or Preview (Mac) to see if the issue persists.

Clean the Scanner Glass & White Strip

  • Turn off the printer and unplug it.
  • Open the scanner lid and gently clean the glass and white calibration strip with a soft, lint-free cloth.
  • Remove any smudges or dust that could affect brightness.

Reset the Printer

  • Unplug the printer for 2-3 minutes and restart it.
  • This can sometimes recalibrate the scanner.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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