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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎05-30-2021 09:23 AM

HP Recommended
Product: HP 9022
Operating System: Ubuntu LTS

I run an HP Office Jet pro 9022 with HPLIPS and Focal Fossa (Ubuntu)
By Scanning document with the document feeder it makes black beams at the bottom of the pages.
If i put the pages on flat bed these beams will not appear. This was not when I installed the printer 2 weeks ago.
What can i do to chaneg this

Category:
1 REPLY 1

‎05-30-2021 11:32 AM

HP Recommended

Sounds like an issue with the size of the scan that the device is performing. Make sure it is set to scan to the correct size.

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