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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
BK80222
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Message 1 of 2
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Scanner not found, printer working on HP Photosmart 7520

HP Recommended
Photosmart 7520
macOS 10.15 Catalina

Printer is working but no scanning functionality.  No access to suggested changes to Webscan!!!

 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @BK80222,

 

I'd like to help!

 

To assist better -

  1. What are the exact error when you try and scan?
  2. Have you tried scanning using image capture or HP Scan?
  3. How is the printer connected to your device Wifi or USB?

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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