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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 10 (32-bit)

HP Office Jet Pro 9015 Wireless all-in-one says scanning not available-was fine last week.  Have found some directions to turn off/on printer and router, did no, still no good. Printer copies and prints, no paper/ink issues

Help-am so frustrated!

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