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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-20-2024 02:23 PM

HP Recommended
Product: HP OfficeJet 5740 e-All-in-One Printer
Operating System: Microsoft Windows 10 in S Mode

I own an HP Office Jet 5740. Scanning trouble when I switched computers yesterday. Device shows excellent wifi signal but when I try to scan from the scanner, and select email, i get the message stating Web Services not available. 

Category:
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1 REPLY 1

‎11-22-2024 08:05 AM

HP Recommended

Hi @ThomasLoudon05 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP printer, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Please follow this document, Click here

 

I would suggest you to check User manual as well.

 

https://h10032.www1.hp.com/ctg/Manual/c04426664.pdf

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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