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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎03-04-2024 07:35 PM

HP Recommended
Product: HP OfficeJet 6962 All-in-One Printer
Operating System: Other

I can print wirelessly, but the scanner won't connect to my Mac. I have removed the printer from my Mac and re-installed. I have unplugged the printer. I have connected to Hp to and was able to scan to my Mac, but now I cannot download it. Any help?

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